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Hey there,
Got a question? You might find the answer in our Frequently Asked Questions — it’s a great place to start! If not, feel free to reach out to us directly. We’ll get back to you within 48 business hours (Monday to Friday).
Please note: messages sent over the weekend or on holidays may take a bit longer. And don’t forget to check your spam folder — sometimes our replies land there.
If you’re contacting us about an order, please include your order number from your confirmation email to help us assist you faster.
Talk soon,
The Atélure Team
E-mail:
support@atelure.com
Address:
Bruningweg 23, 6827BM Arnhem, The Netherlands
*Please note that the address is not for return services, see our refund policy.
Looking for customer support?
Check out our customer support page
Our customer support is available Monday to Friday from 9:00 to 17:00 and also on Saturday from 9:00 to 13.00.
Still have questions?
Got questions about ordering, delivery, or something else?
Start by checking out our FAQ — most answers are already there.
Can’t find what you’re looking for? No worries — just reach out to our customer service team. We’re here to help.
Happy shopping, and thanks for being part of the Atélure community! 💛
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